Shipping policy
Shipping Policy – Oddise
At Oddise, we ship all orders from our international warehouse using secure, tracked shipping services. We’re committed to delivering your order safely and on time.
Processing & Delivery Times
Please allow 1–3 business days for your order to be processed. Once shipped, you’ll receive a confirmation email with your tracking number.
⚠️ Important: Due to unusually high order volumes, processing times may be delayed by 2–3 additional business days. We’re doing everything we can to get your order to you as quickly as possible – thank you for your patience.
After dispatch, delivery takes approximately 4–8 business days, depending on your location.
We process and ship orders Monday through Friday (excluding public holidays). Orders placed over the weekend will be processed on the next working day.
Order Changes & Cancellations
Once your order is placed, Please send us an message on info@oddise.com we will check to change or cancel your order. Once processed in our warehouse we cant modify or cancel the order.
Free Shipping
We offer free tracked shipping based on your location and order total. No discount code is required – the free shipping option is automatically applied at checkout.
| Region | Free Shipping Threshold |
|---|---|
| Netherlands, Belgium, Germany | Orders over €150/$150 |
| Rest of Europe | Orders over €150/$150 |
| Worldwide | Orders over €150/$150 |
Shipping Rates
The shipping rate will be automatically calculated at checkout.
Regional Stores
For shipping to the UK & Wales, please visit our UK website.
For orders to the USA, Canada, or Mexico, please visit our US website.
Additional Notes
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All delivery times are estimates and may vary due to customs processing or carrier delays.
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During sales, launches, or promotions, processing and delivery times may take longer.
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All orders are shipped on business days only.
Damaged Orders
If your package arrives damaged, please contact us within 5 business days at info@oddise.com. Include your order number and clear photos of the damage so we can assist you quickly.